We’re here to help! Whether it’s about your order, a product question, or feedback, please reach out using the form below. Our team will be happy to assist you.

Sleepy Cotton

Log in to your account and go to Manage Subscriptions. From there, you can update products, adjust quantities, or change your delivery frequency.

Log in to your account and go to Manage Subscriptions. From there, you can update products, adjust quantities, or change your delivery frequency.

How can I change my subscription (product, quantity, frequency)?

4. Subscriptions & Account

What is your return policy?

How long does it take to process a refund?

Can I exchange an item?

Will I receive a reminder before each renewal?

I’m not satisfied with the products. How can I get a refund?

1. Returns & Refunds

Is it safe if my dog licks the Paw Gel Cleanser?

How do I use the Paw Gel Cleanser?

What are the different types of Paw Gel Cleanser, and which one is right for my dog?

Paw Gel Cleansers

What is the recommended expiration date for the Oral Gel and Water Additive?

Dog Dental Care

2. Product FAQs

How can I track my order?

How long does it take to receive my order?

Why haven’t I received my confirmation email?

My products arrived damaged. How can I file a claim?

It seems like my package got lost. How can I file a claim?

My package arrived with a missing product. How can I file a claim?

3. Order Tracking & Issues

How can I cancel my subscription?

How do I skip, pause, or cancel my subscription?

How can I change my subscription (product, quantity, frequency)?Updated 2 months ago