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Sleepy Cotton

<p><span style="font-family: Inter;">We don&#x2019;t offer direct exchanges. Please request a return and place a new order for the item you want.</span></p>

We don’t offer direct exchanges. Please request a return and place a new order for the item you want.

Can I exchange an item?

1. Returns & Refunds

What is your return policy?

How long does it take to process a refund?

Will I receive a reminder before each renewal?

I’m not satisfied with the products. How can I get a refund?

Is it safe if my dog licks the Paw Gel Cleanser?

How do I use the Paw Gel Cleanser?

What are the different types of Paw Gel Cleanser, and which one is right for my dog?

Paw Gel Cleansers

What is the recommended expiration date for the Oral Gel and Water Additive?

Dog Dental Care

2. Product FAQs

How can I track my order?

How long does it take to receive my order?

Why haven’t I received my confirmation email?

My products arrived damaged. How can I file a claim?

It seems like my package got lost. How can I file a claim?

My package arrived with a missing product. How can I file a claim?

3. Order Tracking & Issues

How can I cancel my subscription?

How can I change my subscription (product, quantity, frequency)?

How do I skip, pause, or cancel my subscription?

4. Subscriptions & Account

Can I exchange an item?Updated 4 months ago