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1. Returns & Refunds
What is your return policy?
Returns are accepted within 30 days of delivery. Items must be unopened and unused. Return & Exchange Policy: https://sleepycotton.com/pages/policies
How long does it take to process a refund?
Refunds are typically processed within 5–7 business days after the returned items are received and inspected.
Can I exchange an item?
We don’t offer direct exchanges. Please request a return and place a new order for the item you want.
Will I receive a reminder before each renewal?
Yes! You’ll receive an email reminder before each renewal with your order details and the option to make changes.
I’m not satisfied with the products. How can I get a refund?
Please contact us through our Contact Form, and provide the following details:- Your order number- The email address used to place the order- A brief description of the issueWe'll review your submission and assist you further based on our policy guid