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Sleepy Cotton

Refunds are typically processed within 5&#x2013;7 business days after the returned items are received and inspected.

Refunds are typically processed within 5–7 business days after the returned items are received and inspected.

How long does it take to process a refund?

1. Returns & Refunds

What is your return policy?

Can I exchange an item?

Will I receive a reminder before each renewal?

I’m not satisfied with the products. How can I get a refund?

Is it safe if my dog licks the Paw Gel Cleanser?

How do I use the Paw Gel Cleanser?

What are the different types of Paw Gel Cleanser, and which one is right for my dog?

Paw Gel Cleansers

What is the recommended expiration date for the Oral Gel and Water Additive?

Dog Dental Care

2. Product FAQs

How can I track my order?

How long does it take to receive my order?

Why haven’t I received my confirmation email?

My products arrived damaged. How can I file a claim?

It seems like my package got lost. How can I file a claim?

My package arrived with a missing product. How can I file a claim?

3. Order Tracking & Issues

How can I cancel my subscription?

How can I change my subscription (product, quantity, frequency)?

How do I skip, pause, or cancel my subscription?

4. Subscriptions & Account

How long does it take to process a refund?Updated 7 months ago