We’re here to help! Whether it’s about your order, a product question, or feedback, please reach out using the form below. Our team will be happy to assist you.

Sleepy Cotton

<ul><li data-start="1227" data-end="1309" id="isPasted" style="font-family: Inter;">Once your order is shipped, you&#x2019;ll receive an email with your tracking number.</li><li data-start="1310" data-end="1374" style="font-family: Inter;">Click the tracking link in the email to follow your package.</li><li data-start="1375" data-end="1431" style="font-family: Inter;">If you can&#x2019;t find the email, check your spam folder.</li></ul>

Once your order is shipped, you’ll receive an email with your tracking number. Click the tracking link in the email to follow your package. If you can’t find the email, check your spam folder.

How can I track my order?

3. Order Tracking & Issues

What is your return policy?

How long does it take to process a refund?

Can I exchange an item?

Will I receive a reminder before each renewal?

I’m not satisfied with the products. How can I get a refund?

1. Returns & Refunds

Is it safe if my dog licks the Paw Gel Cleanser?

How do I use the Paw Gel Cleanser?

What are the different types of Paw Gel Cleanser, and which one is right for my dog?

Paw Gel Cleansers

What is the recommended expiration date for the Oral Gel and Water Additive?

Dog Dental Care

2. Product FAQs

How long does it take to receive my order?

Why haven’t I received my confirmation email?

My products arrived damaged. How can I file a claim?

It seems like my package got lost. How can I file a claim?

My package arrived with a missing product. How can I file a claim?

How can I cancel my subscription?

How can I change my subscription (product, quantity, frequency)?

How do I skip, pause, or cancel my subscription?

4. Subscriptions & Account

How can I track my order?Updated 2 months ago