We’re here to help! Whether it’s about your order, a product question, or feedback, please reach out using the form below. Our team will be happy to assist you.

Sleepy Cotton

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Please check your spam or junk folder. If the email was marked as spam, mark it as important so you won’t miss future notifications. If you still can’t find it, contact us at support@sleepycotton.com.

Why haven’t I received my confirmation email?

3. Order Tracking & Issues

What is your return policy?

How long does it take to process a refund?

Can I exchange an item?

Will I receive a reminder before each renewal?

I’m not satisfied with the products. How can I get a refund?

1. Returns & Refunds

Is it safe if my dog licks the Paw Gel Cleanser?

How do I use the Paw Gel Cleanser?

What are the different types of Paw Gel Cleanser, and which one is right for my dog?

Paw Gel Cleansers

What is the recommended expiration date for the Oral Gel and Water Additive?

Dog Dental Care

2. Product FAQs

How can I track my order?

How long does it take to receive my order?

My products arrived damaged. How can I file a claim?

It seems like my package got lost. How can I file a claim?

My package arrived with a missing product. How can I file a claim?

How can I cancel my subscription?

How can I change my subscription (product, quantity, frequency)?

How do I skip, pause, or cancel my subscription?

4. Subscriptions & Account

Why haven’t I received my confirmation email?Updated 2 months ago